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  Public Ticket #1251323
Visual Composer
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  • benmillar409 started the conversation

    Hi, I have literally just downloaded and installed the theme, and the Visual Composer plugin is already out of date, and when I click settings to activate it then says no license found?

    Can someone please resolve this ASAP, I don't expect to be pay 70 dollars for a theme which has out of date plugins installed! Then to have to fill out a support ticket to get it fixed, sort it out!!

    Attached files:  Screen Shot 2017-07-24 at 15.40.57.png

  • benmillar409 replied

    Also, how do I install the set up that is featured on the DEMO, as this is what I need to use replacing images and text.

    Thanks

  •  49
    Cuong replied

    Hi benmillar409,

    Thank you for purchasing my item.

    1/ Visual Composer is just been updated to v5.2 recently. We're working with latest version to make sure our theme is compatible with. You can still work 100% normally with current version of Visual Composer (which is 5.1.x). When the theme is updated, Visual Composer will be updated too.

    2/ Visual Composer used in Dine is 100% legal and you don't need to buy a license for it. The update, license.. are for customers who bought Visual Composer "directly" (it's not bunched in a theme like this) so you can ignore it. I'm 100% sure about this, don't worry

    3/ To setup sample data as demo, please follow steps in Documentation.pdf > Quick Setup included in the download package.

    Kind Regards,

    Cuong Tran

    Wordpress lover. My Profile

  • benmillar409 replied

    Thanks for the update.. I've managed to work things now.. Just one thing I can't work out how to get is the Call To Action top right, the circle button for Book A Table

  •  49
    Cuong replied

    There's no secret here It's under section Apperance > Customize > Header > Header Button.

    Hope this helps,

    Cuong Tran

    Wordpress lover. My Profile

  • benmillar409 replied

    Why am I still unable to update this plugin, see attachment, I've bought the theme however I always have the plugin warning..

    Attached files:  Screen Shot 2017-09-15 at 09.44.04.png

  •  49
    Cuong replied

    Hi benmillar409,

    You're running Visual Composer with Dine so the plugin updating always come after theme updating. This is also good because it protects you from theme & plugin conflicts. The updating notification is just a general WordPress notification and you can only update the plugin iff you purchase directly from plugin page.

    Trust me, new version of Visual Composer doesn't bring you too much things you really need. Dine always comes with the latest version of Visual Composer each time it's being updated. But we have to test carefully the compatibility.

    Hope this is helpful info.

    Cuong Tran

    Wordpress lover. My Profile