Okay

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

Public Tickets

Kathyedesign number of gallery items on a page   Simple & Elegant - Multi-Purpose WordPress Theme   Updated 5 hours ago   1 Most recent comment from Kathyedesign:Hello - I would like to show more gallery items on each page. How can I control this. Also, If I want the gallery thumbnails to be smaller, where would I be able to tweak this. I am using a child them ... Edward Important Questions   The Fox - Contemporary Magazine Theme for Creators   Updated 3 weeks ago   7 Most recent comment from John Richards:Hi again. I am glad you were able to fix the issues. Should you have any other question do not hesitate to contact us Thank you Mohanad Dashboard button not showing   The Fox - Contemporary Magazine Theme for Creators   Updated August 30, 2016 at 2:49pm   6 Most recent comment from John Richards:Hi Mohanad,  Strange, it was likely a plugin doing that then.  The options for The Fox theme can be found at Appearance > Customize.  Glad to hear you resolved your issue however.  Feel free to ... Hans Gallery Images   Simple & Elegant - Multi-Purpose WordPress Theme   Updated August 29, 2016 at 11:50am   6 Most recent comment from John Richards:Hi Hans, Have you taken a look at this file: simple-elegantinctemplate-tags.php at line 270 - 279? Also you could try and use the media grid from visual composer as the pictures come up in a lightbox ... Elizabeth set up like demo   The Fox - Contemporary Magazine Theme for Creators   Updated August 26, 2016 at 9:01am   15 Most recent comment from John Richards:Hi again About increasing the preview text, Go to Appearance > Customize > Blog > Display Content or Excerpt on Standard blog and choose Content then change your excerpt length. I hope that helps o ...