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  Public Ticket #1301327
Demo not loading
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  • dynamicdentalservices started the conversation

    I keep getting internal service error 500. Can you please help me fix this.

  •  163
    John replied

    Hi there,

    About the internal 500 error, could you make sure you are using PHP 5.6 or above and PHP memory is set to at least 128 MB and above if possible?

    Let us know how this goes and we can take it from there. 

  • mlp_duhon replied

    Hi,

    I am getting this error as well. Any luck with fixing this?

  •  163
    John replied

    Hi mlp_duhon,

    Usually a check on the settings we mentioned fixes the issue - make sure you are using PHP 5.6 or above and PHP memory is set to at least 128 MB and above if possible?

    Could you confirm your set-up of these two aspects with your hosting provider support and see if you can find any errors in the error log for your site that might indicate on what the exact cause of the internal 500 is.

    Let us know how this goes and we can take it from there.