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  Public Ticket #1263262
js_composer plugin freezes during installation process
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  • Fabienne started the conversation

    Hi, I installed the theme and the child theme. I get prompted to install the required plugins. I started with js composer.

    It now stalls on the Plugin page. I am already watching nothing happen since 30 minutes.

    Is there a way to install the plugin manually?

    Attached files:  wpplugin.JPG

  • Fabienne replied

    Now I get this message:

    Plugin not activated. A higher version of Visual Composer is needed for this theme. Please update the plugin.

    Attached files:  wpplugin.JPG

  • Fabienne replied

    Resolved, had to manually install all the plugins via ftp